Privacy Policy

Last updated December 10, 2025

This Privacy Notice for Social Trend AI (doing business as Social Trend AI) (“we,” “us,” or “our“), describes how and why we might access, collect, store, use, and/or share (“process“) your personal information when you use our services (“Services“), including when you:

• Visit our website at https://socialtrend.ai/, or any website of ours that links to this Privacy Notice
• Use Social Trend AI. AI-driven content automation for businesses captures trending content & creatives, repurposes data and automates optimized social media posts, newsletters and blog distribution to a targeted audience.
• Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at privacy@socialtrend.ai.

SUMMARY OF KEY POINTS

This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by clicking the link following each key point.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.

Do we process any sensitive personal information? Some of the information may be considered “special” or “sensitive” in certain jurisdictions. We may process sensitive personal information when necessary with your consent or as otherwise permitted by applicable law.

Do we collect any information from third parties? Yes. We collect information from public databases, marketing partners, social media platforms (LinkedIn, Facebook, Instagram, X), and other outside sources to facilitate the functionality of our Services.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.

In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties.

How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information, including specific security protocols for API data.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.

How do you exercise your rights? The easiest way to exercise your rights is by contacting us at privacy@socialtrend.ai. We will consider and act upon any request in accordance with applicable data protection laws.

TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
6. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?
7. HOW DO WE HANDLE DATA FROM SOCIAL MEDIA PLATFORMS?
8. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
9. HOW LONG DO WE KEEP YOUR INFORMATION?
10. HOW DO WE KEEP YOUR INFORMATION SAFE?
11. DO WE COLLECT INFORMATION FROM MINORS?
12. WHAT ARE YOUR PRIVACY RIGHTS?
13. CONTROLS FOR DO-NOT-TRACK FEATURES
14. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
15. DO WE MAKE UPDATES TO THIS NOTICE?
16. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

1. WHAT INFORMATION DO WE COLLECT?

 

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

• Names
• Email addresses
• Phone numbers
• Usernames
• Passwords
• Billing addresses
• Debit/credit card numbers
• Job titles
• Social Media Account Data (e.g., Ad Account IDs, Campaign Metrics)

Sensitive Information. When necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information:

• Financial data

Payment Data. We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is handled and stored by Stripe. You may find their privacy notice link(s) here: https://stripe.com/privacy.

Social Media Platform Data. If you use our Services to manage your social media presence (including but not limited to LinkedIn, Facebook, Instagram, and X), we collect specific data required to perform these functions. This is described in detail in Section 7.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

 

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• To facilitate account creation and authentication: To log you in and maintain your session.
• To deliver and facilitate delivery of services to the user: To provide the specific social media automation and analytics you have subscribed to.
• To respond to user inquiries/offer support: To solve technical issues you may encounter.
• To send administrative information to you: Such as changes to our terms, conditions, and policies.
• To enable user-to-user communications.
• To request feedback.
• To send you marketing and promotional communications.
• To protect our Services: We may use your information as part of our efforts to keep our Services safe and secure (e.g., for fraud monitoring and prevention).
• To save or protect an individual’s vital interest.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law.

If you are located in the EU or UK, this section applies to you. We rely on the following legal bases:

• Consent: We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose.
• Performance of a Contract: We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services.

Legitimate Interests: We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations and with specific third parties.

We may need to share your personal information in the following situations:

• Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Notice.
• Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.
• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: Yes, we may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

• Essential Cookies: Necessary for the website to function (e.g., login sessions).
• Analytics Cookies: To understand how you use our website so we can improve it.
• Advertising Cookies: To show you relevant advertisements on other platforms.

6. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?

In Short: Yes, our services utilize AI technologies.

Use of AI Technologies

We provide AI Products through third-party service providers (“AI Service Providers”), including OpenAI. As outlined in this Privacy Notice, your input, output, and personal information will be shared with and processed by these AI Service Providers to enable your use of our AI Products. We do not use your personal data or third-party platform data (such as LinkedIn, Facebook, or X Data) to train third-party AI models in a manner that violates the terms of those platforms.

Our AI Products

Our AI Products are designed for:

• AI automation
• Content generation and optimization

7. HOW DO WE HANDLE DATA FROM SOCIAL MEDIA PLATFORMS?

In Short: If you choose to connect your social media accounts (e.g., LinkedIn, Facebook, Instagram, X) to our Services, we access and process specific data to provide our marketing and management tools.

Our Services allow you to register and log in using your third-party social media account details. Furthermore, to provide our core services—such as content automation, posting, and analytics—we may require access to additional permissions on these platforms.

Types of Data We Access:

If you grant us permission by connecting a third-party account, we may collect and process the following data depending on the platform (LinkedIn, Facebook, Instagram, or X):

• Profile Information: Name, email address, profile picture, and basic profile data.
• Page and Organization Data: Information regarding companies, pages, or accounts you administer (e.g., Page Name, ID, follower counts, Instagram Professional Account details).
• Marketing and Ad Data (LinkedIn & Meta): Data related to your advertising accounts, specifically including Ad Account IDs, Campaign Metrics, Audience Data, and Lead Generation Data (if applicable and authorized).
• Engagement Metrics: Impressions, clicks, likes, comments, retweets, and other analytic data required to report on the performance of your content.

How We Use This Data:

We use this data solely to:

1. Authenticate your identity.
2. Enable you to create, manage, and publish content to these platforms via our interface.
3. Provide Service to You: Data obtained via the LinkedIn Marketing API (and other platforms) is used solely to provide the subscribed service to the authorizing member or customer (e.g., campaign creation, optimization, and performance reporting).

Prohibited Uses:

We do not use data obtained from Social Media Platforms for:

• Surveillance or tracking users across the web.
• Determining eligibility for credit, employment, or insurance.
• Selling data to data brokers or third-party ad networks.

Compliance with Platform Terms:

We are not responsible for other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notices to understand how they collect, use, and share your personal information:

• LinkedIn: Privacy Policy
• Meta (Facebook & Instagram): Privacy Policy
• X (Twitter): Privacy Policy

8. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

In Short: We may transfer, store, and process your information in countries other than your own.

Our servers are located in the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information (see “WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?” above), in the United States and other countries.

If you are a resident in the European Economic Area (EEA), United Kingdom (UK), or Switzerland, then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country. However, we will take all necessary measures to protect your personal information in accordance with this Privacy Notice and applicable law.

9. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law. Platform-specific data is retained in accordance with platform policies.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law.

Retention of Third-Party Platform Data:

Data collected from third-party social media platforms is retained only for as long as necessary to provide the specific service you requested and in strict compliance with the data retention policies of those platforms.

• For example, certain Platform Data may be cached for limited periods (e.g., 24 to 48 hours for LinkedIn or Meta data).
• Deletion Commitment: Data is deleted immediately upon disconnection of the LinkedIn (or other social platform) account or upon customer request, unless such data is strictly required for billing or legal compliance purposes.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information.

10. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process.

Specific Security Measures:

• Encryption: We use industry-standard encryption (TLS/SSL) for data in transit and at rest.
• Access Control: We maintain strict access controls to ensure only authorized personnel have access to sensitive API data.
• Security Audits: We conduct regular internal security audits and minimize data exposure to adhere to the security standards required by our API partners (including the requirements of the LinkedIn Marketing API Terms).

However, despite our safeguards, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

11. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

12. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: You may review, change, or terminate your account at any time.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can contact us using the contact information provided. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases.

Withdrawing Social Media Permissions:

You may disconnect your social media accounts from our Services at any time via your account settings or directly through the security settings of the respective social media platform (e.g., LinkedIn Permitted Services, Facebook Business Integrations, or X Apps and Sessions). Upon disconnection, we will delete the data associated with that connection in accordance with our data retention policy.

13. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected.

14. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.

California Consumer Privacy Act (CCPA)

If you are a resident of California, you have the right to:

1. Request Access: You may request details about the categories of personal information we have collected about you, the sources, the purposes, and the third parties with whom we share it.
2. Request Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
3. Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
4. Right to Opt-Out of Sale: We do not sell your personal information. However, you can opt-out of sharing your personal information for cross-context behavioral advertising.

To exercise these rights, you can contact us at privacy@socialtrend.ai.

Verification Process:

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system.

15. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

16. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at info@socialtrend.ai